Customer Reviews and Testimonials
"Thank You! On Saturday the day before Easter I was driving on 80 toward Tahoe around 2:30 in the afternoon trying to get to my parents home for Easter. I had my 8 year old son in the car and we were pulling my fifth wheel. I heard a loud popping noise so I pulled over next to fast lane at Maddison Ave. I saw that I had blown a tire and knew I needed to get the spare on quick before my son started to panic. A car pulled up behind me and a woman got out and asked me if I needed help. I saw she was wearing shirt that read Happy Daze Rv. We were pulled over at the fast lane of the freeway and I wasn't comfortable with me pulling over so I am sure she was uncomfortable also. I asked her if she help me with my son so he would not be scared. She stayed with me talking to my son while I got the spare on. She then had me check for any other damage to my fifth wheel. She checked the under carriage, the holding tank valves and the floor to make sure I was safe to get back on the road. After my fiffth wheel was back together she let me know if I needed any help with parts or service she would give me a discount. I thought it was pretty cool that she stopped on the free way to help me. It was dangerous and you never know what can happen in that situation. I just wanted to let someone know when I am ready to get a new fifth wheel I will check out your dealership first. It was nice to see that people still care in the world we live in. I asked for her name and she gave me a business card. She was the service and parts manager of the dealership (Cheryle Schlegel) I can imagine how she takes of the dealership's customers. Someone let her know how much I did appreciate her stopping to help me. MIke" - Anonymous
We are new travel trailer owners, and shortly after bringing our RV home, we experienced an electrical issue that would have required us to bring the trailer back to Happy Daze RV in Gilroy which is over an hour from our home.
The Service Team responded to our concerns and took the time to understand what had happened. What impressed us was their approach to the problem. The initial conversations, the in-person diagnosis and the investigative work, helped us understand the real cause of the electrical problem. They remained focused on figuring out what was happening and getting us back on the road.
As it turned out, the electrical issue originated with our home electrical connection and was something I had overlooked as a new RV owner. Throughout the process, Jennifer and her service technician, Pete, were patient, professional, and genuinely focused on helping us understand the issue and resolve it.
Jennifer and Pete went above and beyond. What stood out to us is that Happy Daze isn't simply a dealership that sold us a product. Their service after the sale gave us something equally important as new RV owners—peace of mind and trust that we have people we can turn to when we need help.
There is a lot to learn when purchasing your first travel trailer, and having a service team willing to investigate a problem, explain what happened, and help you through it makes a tremendous difference.
Thank you to Jennifer, Pete, and the Happy Daze RV Gilroy Service Team for taking care of us and providing amazing customer service. You earned our trust, and that means a lot to us as new RV owners. - Patricio from San Mateo, CA
I highly recommend Happy Daze RV for your next rv purchase. We drove from Madera to Ripon to purchase our new 5th wheel. The prices and sales staff are so much better than the ones in Fresno. Jason ( the sales guy at Happy Daze RV) didn't pressure us or try and sale us something we didn't want, like other dealers in Fresno try and do. We drove up to see one 5th wheel and that was all we looked at without Jason trying to sell us something else.
Jason - sales
Mike - manager
Kalab
Jen and the finance guy.
Thank you so much for your patience with us on the long process of picking up our new ( home ).
- Shadow from Madera, CA
Words cant describe how great my experience was here. I did everything online a state away. They got me exactly what I wanted at the price I wanted and felt was worthy. The staff here was above and beyond! Happy, knowledgeable, friendly and appreciative more like I was doing them a favor vs them doing me one.
From the first email request for info, they made sure to contact me under my terms (email for now as I was at work) we did everything over email. Eventually I was able to work a bit through Text. I really appreciated the no calls, and no harrassment!
RJ set me up with a day and time that worked for us to pickup, again coming from out of state. Everything was ready to go. They even put the hitch components on the truck and trailor for us when we arrived. When mine didnt work, they worked with us to get it done! I have had Rv's before and this time they took the time to show me how to properly use my brake controller and what to expect pulling something so much smaller than I am used to.
We took it out for the first time 3 weeks after purchasing, and found an issue under my sink. Now this not being my first trailor, I expected something to need fixing. Bouncing and driving it happens. I emailed RJ at 730pm on a Friday night.. He responded (I couldnt believe it, I didnt expect to hear until Monday) He had the service person included into the email. They scheduled me a service repair well beyond hours, made it easy. I feel completely confident my new RV will be fixed and make for the rest of summer trips to be fabulous! Next trip.. Grand Canyon!
Happy Daze RV, Thank you!
RJ thank you!
Pamela
- Pamela from Reno, NV
He took the time to have a phone call about turnbuckle parts and how to move forward with possible ordering/installation. Great listener and helper and very much appreciated his time and efforts! We ended up having a contact that had the parts in stock already, but wanted to leave a review specifically thanking Emiliano (Emilio)! - Marianna from Del Rey Oaks, CA
Was very helpful & sweet in making sure I was taken care of on the phone when I had questions - Joe from Mount Pleasant, MI
Its so much fun ?? the people are nice and always helpful finding what i need - Joe from Mount Pleasant, MI
The service department was completely focused on the repair of our 2024 Solitude. At 7:15 am we arrived at their service center and was immediately welcomed by a service rep. They were able to diagnosis the issue with our unit and we were back on the road within 2 hours. Everyone was professional and friendly. It was obvious their team cared about resolving your rv's issue and supporting the customer. - Ronald from Ballston Lake, NY
They went above and beyond to help us with our rental issue. Couldn’t be nicer got us in and out quickly - John from Southampton, MA
I just want to thank the team that help us purchase our new 2023 Winnebago Adventurer 35f. Bob & Steven was our sales person they did so great on showing us 3 rigs answering all our questions and Bob is so knowledgeable no pressure at all. Xavier (finance) made everything so easy and Mike (tech) the person that did our walk through with my wife was so patient showing us our new rig. 100% better experience then with Camping World who we bought our first rig from. - Frank from Mount MADONNA, CA
JASON PUT A GREAT DEAL TOGETHER FOR US. HE WAS ALWAYS AVAILABLE TO SPEAK WITH AND CORDIAL. SO FAR WE LOVE OUR GRAND DESIGN. oUR CLOSEST FRIENDS HAVE HAD THEIRS FOR THREE YEARS. THAT ARE HAPPY AS WELL. IF YOU NEED AN RV SEE HAPPY DAZE IN RIPON. - Dan from Riverbank, CA
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