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Job Description
Job Title: RV Sales Representative
Reports to: Sales and F&I Manager / Operations Manager
Job Status: Paid training!! No experience required
Pay Range: Commission and spiff Schedule
Contact: Call Ralph at 916-921-2222
Job Summary
The RV sales representative is responsible for: cultivating/prospecting for new customers; developing excellent product feature and benefit knowledge; managing the sales transaction; Closing vehicle sales; and generating sales gross profit.
Functions/Responsibilities
- Meet, greet and develop a rapport with potential customers
- Establish an expert level of product knowledge
- Continually, update knowledge of industry changes, competitor products and sales techniques
- Work with the sales and F&I manager and operations manager to manage the customer's expectations
- Represent Happy Daze RV's products, facilities and personnel as first class
- Sell, sell and sell
Competencies
- No experience necessary - training provided
- The ability to understand, educate and relate on a complex, wide range of product features and benefits
- Have exceptional customer service and satisfaction priorities
- Truthful, trustworthy and honest in representing the products and service offered by Happy Daze RV's
- Willingness to learn and participate in continuous education about the RV lifestyle, product and services
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Job Description
Job Title: Service and Parts Administrator
Location: Sacramento / Livermore / Gilroy
Reports to: Operations Manager
Job Status: Hourly + Bonus (after 90-days) - Full time
Job Summary
The service and parts Administrator is responsible for: working the retail parts store counter; assisting in service writing; coordinating all service related parts orders; and filing/tracking warranty claims.
Functions/Responsibilities
Tracking daily retail parts sales, store inventory and cash drawer responsibility Service R/O related parts orders, tracking, scheduling and returns coordinate with "other" Happy Daze RV's locations in special orders parts provide daily accounting to operations manager and corporate office on parts/service activities assist service technician and lot maintenance as needed customer follow-up and reporting
Competencies
- Prior parts, service and/or RV related experience
- Familiarity with dealership software systems
- Cash drawer and credit card purchase transactions
- Interest in learning the RV Lifestyle
- Ability to learn, manage and command product, service and parts information
- Customer service skills and techniques
- Computer skills including: Windows based applications; Microsoft Office; web-based applications; and IDS (preferred)
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Job Description
Job Title: Lot and Facility Maintenance Staff
Location: Sacramento / Livermore / Gilroy
Reports to: Operations Manager
Job Status: Full time
Job Summary
The lot and facility maintenance Staff is responsible for the overall appearance of the RV inventory, cleanliness of facilities, and preparation of units for customer delivery.
Functions/Responsibilities
- Perform weekly exterior pressure wash of vehicles in inventory
- Janitorial and light maintenance to sales, service and parts areas
- Detail new and used vehicles for display and customer delivery
- Carpet and upholstery cleaning
- Assist service technician, service and parts administrator and operations manager as needed
Competencies
- Prior janitorial, detail and/or maintenance experience
- Clean, personable and professional appearance
- Manage cleaning supply and equipment inventory
- Deal with rapidly changing priorities and requirements
- Reliable, trustworthy and customer friendly
- Available to work selected weekends and evening if required
- Assure the security of all Company property
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Job Description
Job Title: Service Technician
Location: Sacramento / Livermore / Gilroy
Reports to: Operations Manager
Job Summary
Previous experience required in the rv/trailer industry. Certified or not, we will train. We have a certification program in place to help you gain the knowledge needed in this ever changing industry along with factory assistance and training.
Previous experience required in the rv/trailer industry. certified or not, we will train. We have a certification program in place to help you gain the knowledge needed in this ever changing industry along with factory assistance and training.
- In Business since 1974
- Three Locations serving Sacramento, Livermore and Gilroy
- The best motorhomes, fifth wheels, travel trailers and campers on the market. Including the #1 Class A Tiffin Motorhomes, DRV, Grand Design RV, Pleasure Way, Forest River, Coachmen and more.
- One of the largest inventories in Northern California
- Management staff here to support you and help you succeed
- Off site shows to expand our market share and increase your client base
- Very strong referral and repeat customer base
- 401K
- Medical, dental benefits after only 90 days